Frequently Asked Questions

We employ special measures when handling more sensitive data. Our Hybrid CRM supports Secure Sockets Layer with 128-bit or stronger encryption for connecting to the application.

Our hosting environments provide redundancy and load balancing for firewalls, intrusion prevention and other critical security elements. Hybrid CRM provides protection for denial-of-service attacks against the hosted solution.

All our customers have separate databases and application directories. We do not do any file sharing. There are internal background checks on personnel with administrative access to servers, applications and customer data.

Our helpdesk is managed via email and also on www.support.techics.com. 

Our Hybrid Legal CRM can be used with any modern web browser.

The system works on all desktop/laptop operating systems (Windows, Macintosh, etc.).

We support the main modern smartphone and tablet operating systems (iOS, Android, etc.), limited to a browser.

We manage and monitor all our platform applications. As administrators, you can see all logins to the system through activity management.

The general types of events that are logged are user-based activities (adding, modifying, exporting, deleting, logging in and out, importing, modifying statuses) in all modules of the platform.